For all trade-ins, please send us an email with a detailed list of the products and photos to support@agesthreeandup.ca. Please also indicate whether you are local to our store, or if you'd be sending in your collection. We will do an initial assessment of your trade-ins and from there, we will either assign you a trade-in ticket number and let you know where to send your trade-ins to, or let you know we cannot take the trade-in. You will be responsible for shipping costs both ways. You will receive the store credit if the trade-in is accepted after we have assessed the collection in hand.
Please note: We will not accept any packages that are shipped to us without first contacting us, and going through the initial assessment.
**Due to COVID-9 safety concerns, we ask that all trade-ins be put in a re-sealable box or bag. Your box / bag will be wiped down before and after assessment.*