Returns & Cancellations
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Order cancellations on in-stock products are accepted with a 15% re-stocking fee on all items cancelled. Cancellations must be done before an item is in transit. Once an order has been shipped, it is too late to cancel. If you miss your cancellation date, please refer to our Returns section to pr...
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Returns from online orders Returns on regular products are accepted with a 15% re-stocking fee on all items, within 14 days of purchase. You must send an email to support@agesthreeandup.ca before returning your product so we can assign a return ticket number to you. The customer is responsible ...