Pre-Orders

• Pre-Order Policy

  Please ensure you read and understand the pre-order Policy below, before continuing to the pre-orders section. Items listed as “pre-order” are currently not available to ship until the pre-order arrives at our warehouse. Pre-order Policy A pre-order is a contract to acquire an item before it is...

• Payment for Pre-Orders

  Pre-Order WITHOUT payment up front If you choose to place a pre-order without payment up front, choose the "Pre-order" option as your payment option upon checkout as shown in the screenshot below: You will be invoiced once we get a shipping notification from our supplier. Estimated product re...

• Shipping Pre-Orders

  To help our customers save on shipping, by default, we only ship products once all items in an order are in stock. This ensures that you get all of your items shipped under one flat rate. If you choose to have your in-stock items shipped separate from your pre-orders, just let us know by sending ...

• Expected Release Dates

  Pre-order items listed on our website will have an "Expected Release Date" in the product description. Product release dates are just an estimate and oftentimes, product releases can be inaccurate either being earlier or delayed for several months in some cases. Delays happen for many reasons bey...

• Cancelling Pre-Orders

  To cancel an item on pre-order, please contact our support team with your request. You can cancel your preorder at any time before your items arrive in stock. If you paid for your order early then you will be refunded in full minus a 5% processing fee. Processing fees cover the charges by the pay...