Cancelling Pre-Orders

To cancel an item on pre-order, please contact our support team with your request. You can cancel your preorder at any time before your items arrive in stock. If you paid for your order early then you will be refunded in full for your order. If we have sent out notification that items are arriving and sent out invoices for items, then any cancellations are subject to a 15% restocking fee.

Cancelling a preorder means you lose your place in line for this item. You are welcome to place a new order at any time if you change your mind, as long as the item is available in stock.

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